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UK Power Networks

Latest message from UK Power Networks ...

We wanted to update you on the work we have been doing today to restore electricity supplies following the damage caused by the severe weather earlier today. 

We brought in extra engineers and call centre staff and have restored electricity to over 95% of customers whose electricity supply was affected, over 155,000 customers.  The below/attached infographic summarises the work we have carried out today, after very high winds of over 70mph in some parts of our region damaged trees and overhead power lines.

We have additional engineers working to restore remaining power supplies as quickly and safely as possible and we are contacting customers who we estimate may remain without power overnight.  We are also providing additional support to our vulnerable customers whose supplies have been affected.  You can find out more information about our Priority Service on our website: www.ukpowernetworks.co.uk/priority

Anyone still experiencing a power cut can contact us 24 hours a day by:

•             Calling 105 or 0800 3163105 (from a corded or mobile phone if you have no power)

•             Visiting www.ukpowernetworks.co.uk  for the latest update

•             Visiting www.ukpowernetworks.co.uk/powercut  and typing in your postcode to our live power cut map

•             Following us on twitter for updates @UKPowerNetworks 

We would be very grateful if you could share the information below with your local residents and constituents, so that they are aware of who to contact in the event their electricity is interrupted by the weather. 

We advise people to stay clear of power lines and report damaged power lines immediately by calling 105 free from either a landline or a mobile phone. If they see electricity lines that are down or causing significant risk to the public they should call 999.

We provide extra help to customers on our Priority Service Register during a power cut.  Households with older or disabled people, those with children under five, or where someone uses medical or mobility equipment that requires electricity as well as other reasons can join the register.  You can find out more information about our Priority Service on our website: ukpowernetworks.co.uk/priority.

If you would like to share information about preparing for the storm or the priority service register on social media you might like to use the following:

@UKPowerNetworks has extra staff on hand 24/7 to deal with the impact of #stormFionn

Call 105 to report a powercut and visit www.ukpowernetworks.co.uk/powercut for the latest updates

Do you, or someone you know, need extra support during a power cut?

@UKPowerNetworks provides free services to vulnerable customers. Visit ukpowernetworks.co.uk/priority for more information #stormFionn

 


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